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Privacy & Disclosure Policy

Privacy Policy

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Effective from: 6 October 2010 (last reviewed 21/09/25)

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This Privacy Policy explains how Hire Shop (Birmingham) Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website or services.

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1. Information We Collect

We may collect the following information when you use our website, contact us, or place an order:

  • Name, email address, postal address, and telephone number

  • Information you provide through forms, surveys, or registrations

  • Transaction details relating to products or services you purchase

  • Technical information such as IP address, browser type, and pages visited

  • Information collected through cookies and similar technologies (see section 4)

We do not knowingly collect information from children under 13 years of age.

 

2. How We Use Your Information

Your information may be used to:

  • Provide and process your orders and services

  • Respond to enquiries and improve customer service

  • Personalise your website experience

  • Improve our website, products, and services

  • Send service updates, promotions, or newsletters (you may unsubscribe at any time)

  • Comply with legal obligations and prevent fraud

We will not sell or trade your personal data. We only share information with trusted third-party service providers (e.g., payment processors, delivery partners) who assist us in operating our business, and only where they agree to keep your information secure and confidential.

 

3. Marketing & Communications

From time to time, we may send you information about our products, services, or promotions.

  • You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.

  • We may share anonymised, non-personal visitor data with trusted third parties for advertising, analytics, or marketing purposes.

We do not share your personal details with unrelated third parties without your consent.

 

4. Cookies & Advertising

Our website uses cookies to:

  • Store your preferences and shopping cart items

  • Improve site functionality and performance

  • Analyse site traffic and visitor behaviour

We may allow trusted advertising and analytics providers (such as Google) to place cookies or similar technologies on your device. Google uses the DART cookie to serve ads based on your visits to this and other websites. You can opt out of the DART cookie by visiting the Google Ad & Content Network Privacy Policy.

If you prefer, you can disable cookies through your browser settings. Please note that some features of our website may not function correctly if cookies are turned off.

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5. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption for sensitive data transfers

  • Restricted access to personal information for authorised staff only

  • Secure payment gateways for online transactions

We do not store payment card details on our servers beyond the time required to process a transaction.

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6. Your Rights

You have the right to:

  • Correct inaccuracies in your data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details above.

 

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices.

 

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes may be notified to you directly. Please check back periodically to ensure you are aware of the latest version.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Hire Shop (Birmingham) Ltd
776 Alum Rock Road, Ward End,
Birmingham, B8 2TE
Phone: 0121 327 6017
Email: hireshop@talk21.com

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Disclosure Policy

Effective from: 6 October 2010 (last reviewed 21/09/25)

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This website is owned and operated by The Hire Shop (Birmingham) Ltd. For any questions regarding this policy, please contact us in writing at the address below or by telephone.

 

1. Sponsorship & Advertising

  • This website may accept cash advertising, sponsorships, paid insertions, or other forms of compensation.

  • Compensation may influence the advertising content, topics, or posts published on this website. Paid or sponsored content will be presented as clearly as possible, though it may not always be explicitly identified in every case.

 

2. Opinions & Reviews

  • The owners and contributors to this website may receive compensation for reviewing or promoting products, services, websites, or other topics.

  • Regardless of any compensation, we are committed to providing honest opinions, findings, beliefs, and personal experiences.

  • All views and opinions expressed on this website are those of the author(s) alone and are not influenced by advertisers, sponsors, or partners.

 

3. Verification

Any product claim, statistic, quote, or representation made about a product or service should be independently verified with the manufacturer, provider, or relevant party. Users should not rely solely on the information on this website when making decisions.

 

4. Conflicts of Interest

This website may occasionally include content that presents a potential conflict of interest. Where possible, such conflicts will be disclosed, although not all instances may be specifically identified.

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